The General Data Protection Regulation

A. We want to maintain a list of people who have donated to us before so we can keep the information for accounts and Gift Aid purposes only. WE DO NOT CONTACT YOU DIRECT AGAIN TO ASK FOR FURTHER DONATIONS UNLESS YOU HAVE GIVEN YOUR CONSENT TO DO SO. We may only contact you to thank you for your kind donation.

B. We do not share, sell or buy data to or from any third parties.

C. The information passed to us by our fundraising platforms such as BT My Donate is kept for accounts and Gift Aid purposes only.

D. We want to claim Gift Aid on a persons donation if applicable and keep records for seven years before being securely disposed off by shredding.

E. All data we hold is password secured and only available to Charity Trustees. Records are maintained on QuickBooks and Dropbox. They are kept for seven years for account purposes only or kept longer for family support that’s on going. If persons wish to have their data removed or would like to see the data we keep, please do not hesitate to contact us by email.

F. We want records kept up to date for Gift aid tax reasons only.

G. We request permission before using photographs on our social media and Flickr account.

H. Any private conversations in our closed support groups is strictly confidential and never discussed outside the group.

I. We never profile or research prospective donors. We rely on the good will of others, we do not target and approach.

J. All families information is never shared with any third parties unless permission is granted to do so (such as to provide them with specialist equipment and the courier.)

WE ARE AN ETHICAL CHARITY, WE RESPECT YOUR RIGHTS AND KEEP YOUR PRIVACY AND DATA SECURE.